# Contact us Have a question? We’re happy to help! The best place for support is through our [**Discord**](https://discord.com/invite/mB95H7s). Customers with Enterprise plans and above are eligible for a dedicated support group. Please direct message someone from the team with your Account email and Account ID and they will setup a group for you. The team is active Monday - Friday 9am - 6pm EST & available on Weekends in emergency circumstances. You can also email [**support@bloxroute.com**](mailto:support@bloxroute.com). --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://docs.bloxroute.com/solana/trader-api/support/contact-us.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.