❓Technical Support

Have a question? We’re happy to help!

The best place for support is through our Discord.

Customers with Enterprise plans and above are eligible for a dedicated support group. Please direct message someone from the team with your Account email and Account ID and they will setup a group for you.

The team is active Monday - Friday 9am - 6pm EST & available on Weekends in emergency circumstances.

Also be sure to take a look at the FAQ channel in the discord.

You can also email support@bloxroute.com.

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