βTechnical Support
Have a question? Weβre happy to help!
The best place for support is through our Discord.
Customers with Enterprise plans and above are eligible for a dedicated support group. Please direct message someone from the team with your Account email and Account ID and they will setup a group for you.
The team is active Monday - Friday 9am - 6pm EST & available on Weekends in emergency circumstances.
Also be sure to take a look at the FAQ channel in the discord.
You can also email support@bloxroute.com.
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