# Technical Support

Need help? We’re here for you.

* Join our [Discord server ](https://discordapp.com/invite/mB95H7s)for the fastest support.
* Our team is active **Monday–Friday, 9am–6pm EST**, and available on weekends for emergencies.
* You can also email us at <support@bloxroute.com>.

Customers with Enterprise plans and above are eligible for a dedicated support group. Please direct message someone from the team with your Account email and Account ID and they will setup a group for you.